In the spirit of responsibility for the customer, our company keeps tight follow-up with product quality, visits our customers periodically, adopts the suggestions from our customers, and offers the all-day, all-directional and top-grade market services.
The technical and after-sale services are listed as follows:
1. Provide free technical training, guidance and information of accessories.
2. We guarantee more than 10 years’ service life of our products with 2 years’ warranty and life maintenance.
3. 24-hour hot line: 86-15914048072. Once receive the customer complaints, we will response within 24 hours.
4. Free maintenance and replacement will be provided if defects result from quality failure of our product.
5. Our company will provide technical services by phone, fax, e-mail, etc., please refer to the contact details.
How about the shipping fees?
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
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